Redsys is a payment gateway that you arrange through your bank, and activating it in your StockCrowd campaigns takes four steps: requesting your TPV from your bank, making test payments, requesting your final keys and configuring them in production. Redsys has no fixed sign-up procedure, because it depends on the bank you arrange it with and the steps can differ from one case to another: Redsys will give you a guide with those steps, and here we also share some that you may find useful.

To be able to choose Redsys as your payment gateway, you need the multi-gateway payment option enabled: this is the feature that lets you offer several payment gateways in your campaigns. Not all plans include it within their fee:

The first step to activate Redsys is to request your TPV: the Redsys payment gateway has to be requested from your own bank, not from StockCrowd.

Bear in mind that if you already have a Redsys gateway in use outside StockCrowd, its keys cannot be used on different domains, so you will need to request a new TPV for your StockCrowd campaigns.

Before you collect real donations with Redsys, you need to make payments in a test environment. Broadly speaking, you will be given guidelines for those payments, along with keys to configure Redsys and test cards to make one successful payment and one failed payment.

Redsys testing is done in Sandbox, our test environment. If you do not have access to it, contact our Support team ([email protected]) so that they can set up an account for you. Once you are in, you will see that Sandbox looks exactly like the production environment and works in the same way.

To run your Redsys tests in Sandbox, create a campaign (a form, for example) and go to Settings → Payment gateways → Redsys. Enter the keys and details that Redsys has given you and save your changes:

The Redsys form asks you for the Merchand Code, the Merchand Signature, the Secure Payment Terminal, the Non-Secure Payment Terminal and the Bank Stament name, which is the name the donation will show under on the donor's bank statement. Once you have filled them in, click Save.

Make sure Redsys stays selected:

With the test keys saved, you now need to open your campaign and make the test payments. To do that, go to Content → Campaign templates → My campaign, in either of the two templates available:

Once you are in the campaign, make a donation using the card details that Redsys has given you: first the ones for the successful payment and then the ones for the failed payment.

Once you have made the test payments, contact your bank again to let them know and to request your final keys.

At this point they will check that the URL they asked you for at the start has Redsys up and running. So, before you ask them for the final keys, go to your campaign in production, enter the test keys and make sure you leave Redsys selected as a payment method.

That way they can check that Redsys is among the payment methods available to pay on that URL. If you skip this step, they are likely to refuse you access to the production keys.

Once you have your final keys, you can configure Redsys in production: go to your campaign in production and enter the keys in Settings → Payment gateways → Redsys.

If you want to activate Bizum as a payment method for your campaign, first check with your bank that this option is available with your TPV. Then, in Settings → Payment gateways → Redsys, tick the Allow payments with Bizum option.

That is it! Now that you have your Redsys TPV, you can use these keys in every campaign you create with StockCrowd.

Redsys inSite is a Redsys payment method that lets the donor complete the payment inside your campaign page itself, without the redirect to the bank's external page that Redsys uses by default. It is an additional payment feature: you can activate it on any StockCrowd plan that has Redsys, and it has an extra cost of €30/month.

With inSite, the payment form opens inside the campaign and the donor enters their card details there.

You will find the full process, with its benefits and how to activate it, in Redsys inSite: what it is, what benefits it offers and how to activate it.

To activate Redsys you need the multi-gateway payment option enabled. The Premium Plan includes it by default within its fee, so it can activate Redsys at no extra cost. The Light, Esencial and Profesional plans do not include it, but they can add it as an extra: write to our Support team at [email protected] and we will talk you through the details.

The keys of a Redsys TPV cannot be used on different domains, so if you already have a Redsys gateway in use outside StockCrowd you will need to ask your bank for a new TPV for your StockCrowd campaigns.

You can receive regular card donations through Redsys, but you have to tell your bank when your TPV is generated.

Sandbox is our test environment, and it looks and works exactly like the production environment. If you do not have access to it yet, write to our Support team ([email protected]) so that they can set up an account for you.

You can activate Bizum by ticking the Allow payments with Bizum option in Settings → Payment gateways → Redsys. Before you tick it, check with your bank that this option is available with your TPV.

Before giving you the final keys, your bank checks that the URL it asked you for at the start has Redsys up and running, and for that the test keys have to be entered in the campaign in production with Redsys selected as a payment method. If you skip this step, they are likely to refuse you access to the production keys.

You do not need to repeat the process: once you have your Redsys TPV, you can use these keys in every campaign you create with StockCrowd.