Skip to main content
Add Users to your Account and Manage their Permissions

Add or manage users within your organisation

Juan Yanez avatar
Written by Juan Yanez
Updated over a month ago

Add a new User to your Company

To add a new user go to Company > Users

Then click on Options > New User:

And a pop-up will open to enter the name, email, and default language for the new user:

💡 The new user should receive an email with the registration details

User Permissions

You will then be able to select the permissions that this user has according to their role, to determine what type of access they will have. There are 4 options:

- ROLE_EMPRESA (Organisation Admin): This role has all the permissions; it can edit and view all settings both at a campaign and organisational level. The administrator will automatically have access to all the new campaigns created.

- ROLE_EMPRESA_GESTOR (Organisation system admin): This user has access to the Content, Settings and Management sections at the campaign level however can not access the settings under "Organisation." They will only see the campaigns they themselves have created unless the administrator gives them access to other campaigns.

- ROLE_EMPRESA_MODERADOR (Content Moderator): Only has access to the "Content" section of the campaigns. It can't access the management section, and therefore can't generate reports.

- ROLE_EMPRESA_GESTION (Campaign manager): Only has access to the "Management" section of the campaigns. It can't access the Content section, and therefore can't edit content.

Deleting a User

To delete a user, simply remove all their permissions and they will disappear from the list.

❗ ❗ ❗ PLEASE DON'T CHANGE A USER'S EMAIL ADDRESSES ❗ ❗ ❗

If you need to change an email linked to an account, please delete the user account and send an invite to the new email.

Number of Users in your plan

Note that the number of users you can add to your team depends on your plan:

Light

Scale

Grow

Premium

2 users

4 users

6 users

Unlimited

Did this answer your question?