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Data Protection and Processing (GDPR)
Data Protection and Processing (GDPR)

In this article we cover how we manage and process donor data, GDPR compliance and data ownership

Juan Yanez avatar
Written by Juan Yanez
Updated over 9 months ago

Is StockCrowd GDPR compliant?

StockCrowd has taken various steps to ensure that we are GDPR compliant.

These steps include are designed to ensure that the data we handle is:

  1. Treated in a lawful and transparent way for interested parties

  2. Collected with specific, explicitly legitimate purposes and are not subsequently processed in a manner incompatible with said processes.

  3. Relevant, adequate and limited for the purpose for which they are needed

  4. Accurate and up to date

  5. Maintained in a way that allows the identification of the interested parties for no longer than necessary.

  6. Treated in a way as to guarantee the adequate security of personal data.

You can find our GDPR certificate and further information about data processing and our security protocol via the link here.

Who owns the donor data?

The data of your donors belong to your organisation.

StockCrowd takes care of collecting and storing the data however we will never use them for commercial purposes. The data is yours and you can use it when you want, even if one day you decide to stop using the software you will have a few days to download the data of your donors and add them to your own systems.

You can find our full terms and conditions here.

Within the software, you can edit the legal notice and privacy policy that your donors must accept before making their donation. To find out how to do this check out this article here.

Where are Stockcrowd's servers?

Our servers are in Germany in a data processing centre called Hetzner: https://www.hetzner.com

StockCrowd is a cloud-based software therefore we need servers with an infrastructure that assures that your pages and donations are secure.

Hetzner has the highest standards and levels of security. By using Hetzner servers, our database servers where the data of your donors and the associated transactions are stored are fully secure and allow StockCrowd to be compliant with European legislation with regards to the management and processing of data as our servers are within the European Union.

What cookies are used by StockCrowd?

StockCrowd uses the following cookies:

Name

Purpose

JSESSIONID

Java session control

STOCKCROWD_COOKIE_LOCALE_RESOLVER

Language management

org.springframework.web.servlet.i18n.CookieLocaleResolver.LOCALE

Language management

C-UUID

StockCrowd: token to track form activation

E-UUID

StockCrowd: token to track form activation


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